Terms and conditions

Galerie H and contemporary designers is an online boutique that sells fashion accessories, design objects and home furnishings, in limited series or as unique objects.

Validation
We do not accept telephone orders. Clicking on “Validation” once your payment has been accepted online completes the sales transaction, and you must thereafter accept the order and our terms and conditions of sale. We will confirm your order by email.

Data Protection
Your personal data will not be forwarded to third parties or used for anything other than to complete your purchase and to maintain our records. 128 bit encryption protects your credit card details.

Right of Refusal
Galerie H reserves the right to refuse a sale for any reason and without obligation to provide further details.

Stock Availability
Once out of stock, articles are generally removed from the site. If an article on the site is under production, this will be mentioned on the site and we can confirm production and delivery timelines by email. In the event of double orders and any other unavailability, we commit to inform customers and offer full refunds within 30 days in the event payments have been made.

Prices
Prices are quoted in CHF (Swiss francs) and Euro. For orders from outside Switzerland, applicable import taxes and other duties may be payable. Such taxes are not the responsibility of to Galerie H so we encourage customers to seek information about taxes and duties themselves.

Delivery
Delivery times on our website are indicative and may vary. Actual delivery time will be confirmed by email. Our orders are shipped by post with signature required to ensure safe delivery. Costs vary depending on size, weight and delivery location, but we will confirm these as part of your online order.

Payment
We accept
Payment against proforma invoice receipt and PayPal.
Full payment is required for delivery

Product Quality and Descriptions
Product descriptions, technical features and prices may be changed and updated at any time. Information appearing on the site at the time of order will apply to all purchases. Objects are often hand-made and may differ slightly from samples on the site. Such minor differences will not constitute faults and cannot be subject to reimbursement.

Returns and Reimbursements
No returns are permitted except in the case of clearly defective objects (see below) or error in order or shipment. Photographs on the site are of sufficient quality to be an accurate representation of each item.

Defective Items
Please check all shipments upon delivery. If you believe the article is defective or does not meet your expectations, inform us by email. We will exchange items for free, including paying for shipment and redelivery charges. Items must be returned to us within 5 days of reception, in the original wrapping and with the invoice to:

Galerie H
Rue Saint-Victor 21
CH-1227 Carouge

If replacement items are not available, we will reimburse you within 30 days.

Complaints
In case of complaints, customers must address them to Galerie H and we wil attempt to solve them amicably. In the case of legal proceedings, the relevant laws of Switzerland and Geneva will apply.